Customer relationships

During such turbulent economic times, staying on top of your debt collection is more important than ever. To better understand their situation, most businesses use debtor days - a calculation that measures, on average, how long it takes......

Generating fresh leads is one of the biggest challenges for every business and having a clear marketing plan is key. A lot of businesses don’t take marketing that seriously, but marketing is an extension of your wider business strategy and......

Having a customer retention plan has never been more important - with the new post-lockdown measures and limitations, the number of sales for most businesses are far from those before the pandemic. Building a loyal customer base can ensure......